Keeping the Right Focus
Service providers are vital to business resilience but managing the engagements from beginning to end requires the right tools. Properly managed, companies could save up to 20% of their spend. Unfortunately, over 40% of companies encounter unauthorized and unapproved spend.
Internal needs such as streamlining processes and handling paperwork, along with many other business and customer demands, can overwhelm an already complex corporate system.
While ensuring proper strategic and administrative oversight, don’t lose sight of the people involved in the work: who does what, the right training, access to systems, and much more.
A business may desire to outsource or find an off-premise solution to maximize business value, but the lack of a trusted advisor may keep those same businesses wondering whether they should stay with the trouble they know instead of taking on troubles they don’t know.
Discovering the Right Talent
Services should provide more than just finding a person to fill a role; they should be hiring the right talent for the right company for the right project for the right amount of time, while also properly offboarding each worker or ending each service at the right time. Service providers need to stand in for the client to remove the added burdens of managing the workflow and integrations.
To maintain business value, services need to remain visible, overcharges should be reduced if not eliminated, security must be tightened, guesswork has to be removed, invoicing errors reduced, and decisions need be based on good data.
The SOW also has to be addressed in light of a changing work environment. Aspects such as well-defined deliverables and service optimization have to be part of the SOW – it’s no longer adequate to be vague or one-sided.
Much of the excess and unknown corporate spend in SOWs is due to undefined rates, accompanied by a lack of T&Cs, timescales, and milestones appropriate to the project. SOWs should not include staff augmentation. In contrast, a standard contingent /staff augmentation program contains market (or even better) rates, streamlined hiring processes, onboarding/offboarding processes, and reduces the overconsumption of corporate finances.
Working in a VMS ensures an outcome-based solution not only for streamlining costs & processes and improving the overall quality of work, but also for the goal of proper “people” management.
Working with the Right Business Partner
C.Solutions believes that Gig worker management should be easy. We know that businesses can often find themselves keeping their heads just above water to keep track of their services, while doing their best to maintain, let alone improve, the day-to-day business needs.
We’ll partner with you to find top talent at an affordable price, being that trusted advisor to help you transform your business. This transformation involves – among other things – keeping providers honest, eliminating invisible charges, gaining better visibility of contractors, and converting data from bid to SOW to project.
Fee free to contact us today to discuss how C.Solutions can solve your services procurement concerns.
